Frequently asked questions for "Clix status"

 

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When will my Clix become available?
When you respond to an offer, related Clix will first appear as reserved on your account statement. These Clix will become available within 3 months, if you actually performed the required action. Within these 3 months, EuroClix checks with the advertiser whether all members who responded to the offer have actually performed the required action.

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I have responded to an offer, but I don’t see any Clix.
When you respond to an offer, related Clix will first appear on your account statement as reserved.

When you log in on the EuroClix website and go to your account statement via the left menu, you will see your account statement of the past month. You can select your preferred view from the drop-down menus and decide whether your reserved Clix should be displayed or not. The default view does not include reserved Clix. If you have performed the required action, your reserved Clix will be made available within 3 months. Within these 3 months, EuroClix checks with the advertiser whether all members who responded to the offer have actually performed the required action.

Related questions:
 

Why do my Clix appear on my account statement as reserved?
When you respond to an offer, related Clix will first appear on your account statement as reserved. These Clix will become available within 3 months, if you have actually performed the required action. Within these 3 months, EuroClix checks with the advertiser whether all members who responded to the offer have actually performed the required action.

 

How long does it take for reserved Clix to become available?
When you respond to an offer, related Clix will first appear on your account statement as reserved. These Clix will become available within 3 months, if you have actually performed the required action. Within these 3 months, EuroClix checks with the advertiser whether all members who responded to the offer have actually performed the required action.

 

What is the difference between available Clix and reserved Clix?
When you respond to an offer, related Clix will first appear on your account statement as reserved. These Clix will become available within 3 months, if you have actually performed the required action. Within these 3 months, EuroClix checks with the advertiser whether all members who responded to the offer have actually performed the required action. Only available Clix can be exchanged.

 

Where can I check my account balance?
You can view your account statement by logging in on the EuroClix website and by clicking on "Account statement" in the menu on the left.

The default view of your account statement shows all available and exchanged Clix of the past month. You can change this view using the drop-down menu.