Top 5 frequently asked questions


	» When will my Clix become available? » How can I retrieve my login details? » Why do my friends receive more emails than me? » When will the Clix for referring a friend become available? » How can I change my bank account number?

Choose the required question category below.


	Clix transactions and claims For questions about transactions in which Clix are credited to your account. If you think particular Clix should have been made available, or have been deleted wrongfully, you can claim them here. Please bear in mind that Clix can have the reserved status for 90 days. Here you will also find an overview of your claims and their status. Clix transactions \| Claim Clix \| My claim status


	Clix (points) For questions about Clix and/or your account balance Earn Clix \| Exchange Clix \| Clix status


	Membership For questions about your membership or for questions on how to become a member Membership


	Email For questions about EuroClix emails Email


	Gift shop For questions about your order from the EuroClix gift shop Gift shop


	LuckyClix/SportClix For questions about LuckyClix and/or SportClix LuckyClix/SportClix


	Tell a friend For questions about earning Clix with: - Referring new members. - Sharing your unique Merchant tip links, getting friends who do not want to become a member of EuroClix to participate in special offers. Refer and earn \| Share and earn: share your Merchant tip links


	Surveys For questions about the completion of surveys Surveys


	Other For all other questions About us


	Could not find the answer to your question? If you still have a question after browsing through our FAQ, you can of course contact us.