Top 5 frequently asked questions

Choose the required question category below.

 

Clix transactions and claims
For questions about transactions in which Clix are credited to your account. If you think particular Clix should have been made available, or have been deleted wrongfully, you can claim them here. Please bear in mind that Clix can have the reserved status for 90 days. Here you will also find an overview of your claims and their status.
Clix transactions | Claim Clix | My claim status

 

Clix (points)
For questions about Clix and/or your account balance
Earn Clix | Exchange Clix | Clix status

 

Membership
For questions about your membership or for questions on how to become a member
Membership

 

Email
For questions about EuroClix emails
Email

 

Gift shop
For questions about your order from the EuroClix gift shop
Gift shop

 

LuckyClix/SportClix
For questions about LuckyClix and/or SportClix
LuckyClix/SportClix

 

Tell a friend
For questions about earning Clix with:
- Referring new members.
- Sharing your unique Merchant tip links, getting friends who do not want to become a member of EuroClix to participate in special offers. Refer and earn | Share and earn: share your Merchant tip links

 

Surveys
For questions about the completion of surveys
Surveys

 

Other
For all other questions
About us


 

Could not find the answer to your question?

If you still have a question after browsing through our FAQ, you can of course contact us.